• Thursday 30th November, Ricoh Arena

Delegate Questions & Answers

What time does it start?

  • Doors open at 08.00hrs with coffee, tea, bacon butties and pastries being served in the exhibition hall

  • 08.00 - 09.00hrs - Registration (badge collection & breakfast workshop) and visit the Exhibition

  • 08.15hrs - Breakfast Workshop Begins in Hall 4

  • 09.15hrs - Auditorium Conference Doors Open


Evening Drinks Reception (Night before)

  • We will be hosting a drinks & networking reception at the Ricoh Arena (Club Jaguar) from 7pm on Wednesday (night before), for all delegates, sponsors, exhibitors and speakers to meet, network and relax prior to the event. Drinks, canapes & snacks will be served, however, if you would like a hearty meal I would recommended eating beforehand.


How can I get to the Ricoh Arena, Coventry?

  • The postcode is CV6 6GE. All information on travelling to the Ricoh Arena can be found here


Is car parking free?

  • Yes, please follow signs to Car Park B which is situated around the back of the RICOH, i.e. go through the barrier and drive around the venue. Car Park B provides you with the shortest walk to the conference (South Entrance). To download a map click here


When / where do I collect my conference badge?

  • All delegates will receive email confirmation with further information 5 days before the conference, please bring this email confirmation with ID/ Business card to the registration desks outside Hall 3. Your badge can be collected between 08.00 - 09.00hrs.


What happens if I lose my email confirmation?

  • Please bring ID and/or a business card on the day, head to the conference registration desk and present your identification.


How many Breakout Sessions can I attend?

  • There are four Breakout Sessions, happening simultaneously and then repeated, so you are able to attend two in total. There will be directions in the delegate workbook and members of staff will be around to help you locate where they are taking place. In October you will be sent an email to choose your event preferences, including dietary requirements and which break-out sessions you would like to attend. If you haven't selected your Breakout Session yet or cannot find the 'Event Preferences' email please contact tom@lincolnwest.co.uk or telephone 01732 525950 who will resend the link.

Where can I book accommodation for the conference?

  • Hotel rooms can be booked via Ellis Salsby Ltd who will be happy to help. For further information please contact the Ellis Salsby team on 01562 829939


Will there be free Wi-Fi?

  • Yes, the wifi password will be printed in the delegate workbook which you collect from the conference registration desk with your badge.


Is there disabled access?

  • Yes there is a lift down to the conference and exhibition.


Does my conference ticket include food & refreshments?

  • Morning & afternoon refreshments, includng a buffet lunch is provided to all conference delegates. Lunch will be served in the exhibition hall, if you have provided us with any special dietary requirements we have notified the venue on your behalf. Please make yourself known to the catering team on arrival to lunch. If you have any questions please email tom@lincolnwest.co.uk or call 01732 525950


What is the dress code?

  • Most delegates choose to wear business suits but smart/casual is acceptable if you prefer