• Thursday 30th November, Ricoh Arena

Exhibitor Questions & Answers

Download the Exhibitor Info Letter & A-Z Guide, CLICK HERE

When will the doors open on 30th November?

  • 08.00hrs for delegates, but exhibitors can have access from 06.00hrs. 

  • Your exhibition stand needs to be set-up on 29th November from 14.00-18.00hrs.

  • There is a bonus half-day workshop on 29th November which some delegates will be attending from 13.00hrs, followed by a networking event starting at 18.00hrs. Please join us for both events.

Where is the event?

  • The National Sales Conference & Exhibition is taking place on the lower floor of the Ricoh Arena, Hall 3 for the exhibition and Hall 5 for the conference. Enter via the South VIP Entrance next to Car Park B. For directions to the venue click here

Where can I park and where is the entrance to the event?

  • Parking is provided free of charge for exhibitors & delegates, please follow signs to Car Park B and use the South VIP Entrance. To download a map click here

Will the flow of visitors be steady throughout the day?

  • No, there will be busy periods during breakfast, lunch and tea/coffee breaks, but quiet periods during speaker sessions. We encourage exhibitors to attend the conference during this time, alternatively catch-up on emails with the free WI-FI provided. 

What is included with my stand?

  • This depends on the package you have booked.

  • All shell scheme stands, i.e. Premium, VIP & Partner packages, include wall panels, company name board, stand number, x2 spot lights, x1 power socket. To reserve a furniture package (x3 bar stools, x1 high table, x1 literature rack & x1 waste bin), please contact us asap, these are allocated on a first come first served basis.

  • Conference exhibitors receive a table-top in approx. 6sqm of space, sufficient room to bring 1-2 roll-up banners.

  • All exhibitors receive a conference listing (online & in printed directory), incl. company name, logo, 50 word description, telephone number & website

  • Submit company press releases and we will host it online and promote via twitter, click here

  • Submit blogs, articles or white papers to be included in our monthly eNewsletter

  • Every exhibitor has an allocation of conference passes for both stand personnel and/or guests, each pass includes breakfast, lunch, refreshments & access to the conference programme. If you're unsure how many passes are included within your package please contact us. Any additional passes are at the reduced rate of £195+VAT. 

  • Wi-fi is included, but please remember it is for emails & browsing. If you require a stronger connection (for streaming or a presentation) you can purchase a fixed line direct from the venue click here


As an exhibitor where can I collect my conference pass?

  • These can be collected/signed for from 07.00hrs at the organiser's stand on 30 November. You can collect for colleagues, but please ensure you tell them.

How can I order AV & other hired equipment, i.e. plasma screens, furniture?

  • Please contact Lee Francis (Maddison Media) on +44 (0) 121 208 1853. Maddison Media is the appointed AV provider for the conference and they can also assist individual exhibitors. To view prices and download an order form click here

How can I order onsite services, such as internet, AV & catering?

  • These can be ordered direct from the RICOH venue click here